Returns & Exchanges

At Route One, we want you to be fully satisfied with your gear, so we offer a 30-day window for returns on all unworn items and unskated decks in their original packaging. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you get back to the action as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags are attached and protective wrapping is intact for hardware or decks.

• 3.
  Label and Post

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.